Privacy Policy

1. Information We Collect

We may collect the following information:

• —Name
• —Phone number
• —Email address
• —Pickup and drop-off details
• —Reservation or trip information
• —Service preferences
• —Messages or requests you submit
• —Payment or billing-related information, if applicable
• —Website usage information, such as basic analytics and cookies

2. How We Use Your Information

FC Luxs may use your information to:

• —Respond to your inquiries
• —Provide quotes
• —Schedule and manage reservations
• —Confirm transportation details
• —Communicate by phone, email, or SMS
• —Provide customer support
• —Improve our services and website
• —Send service-related updates
• —Send promotional messages only where permitted and with proper consent

3. SMS/Text Messaging Privacy

If you provide your mobile phone number, FC Luxs may contact you by SMS/text message regarding your inquiry, booking, reservation, driver coordination, customer support, or related services.

Your SMS opt-in information, phone number, and consent will not be sold, rented, or shared with third parties for their marketing purposes.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at (401) 324-0047.

4. Information Sharing

FC Luxs does not sell your personal information. We may share information only when necessary to operate our business, such as with service providers who help us provide transportation, booking, communication, payment, website, or customer support services.

We may also disclose information if required by law, legal process, or to protect our rights, customers, or business.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no website, mobile communication, or electronic storage system is 100% secure.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools to help us understand website traffic, improve user experience, and measure marketing performance. You may adjust your browser settings to refuse cookies.

7. Your Choices

You may contact FC Luxs to request updates, corrections, or deletion of your personal information, subject to legal and business recordkeeping requirements.

• —To opt out of SMS messages, reply STOP.
• —For help, reply HELP.
• —To contact us directly, call or text (401) 324-0047.

8. Contact Us

If you have questions about this Privacy Policy, contact FC Luxs:

• —FC Luxs — Providence, Rhode Island
• —Phone/Text: (401) 324-0047
• —Website: https://fcluxs.com/
• —Email: [email protected]